How to connect a videoconference from an external site to a JCU system.
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Summary
JCU Endpoints
James Cook University has approx 100 TANDBERG/Cisco end-points on its network predominantly comprising of C20, C40, 150, 880, 990, 1500, 1700, 3000 and Edge 95 MXPs plus a small number of 800 and 2500 Classics still in use. H.239 is supported by all end-points. Bandwidth is only limited by the maximum bandwidth capability of the required end-point.
General Information
JCU supports H.320 (through Gateways), H323, SIP and H239
Jabber Video (formerly known as Movi)
JCU has a number of users utilizing Cisco Jabber Video, a personal high definition (HD) capable, desktop videoconferencing solution. Jabber Video users can be reached from other endpoints and Jabber Video users by dialling the following address format:
firstname.lastname.movi@jcu.edu.au
More information about making connections using Jabber Video
MCU - Bridging
The deployment of a Codian MCU has added the capacity to connect 40 high definition video sites and 40 telephone calls at the same time. This is in addition to the TANDBERG 800MPS which in its current configuration enables concurrent connection of 40 standard definition (SD) video sites and 32 telephone calls.
Firewall traversal
JCU utilises one TANDBERG Video Communication Server Expressway (VCS-E) in combination with two TANDBERG Video Communication Server Control (VCS-C) to provide secure firewall traversal.
Connection methods
There are two methods of making a connection from an external site into a JCU venue/room: IP or ISDN. The method is dependant upon the equipment type and capability of the external site. The preferred connection method at JCU is over IP but in some instances the call may have to be connected over ISDN.
Testing the connection (IP or ISDN)
Miscellaneous
Technical questions
Conferences with the School of Medicine & Dentistry:
The School of Medicine & Dentistry has its own videoconferencing support staff which can be contacted by email medtech@jcu.edu.au
Conferences with all other schools and faculties:
Contact Videoconferencing & Audio Visual Services at either the Townsville or Cairns campus.